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Support Manual: Site Stats, Raw Data Logs, and Error Logs
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Wusage Site Stats

  1. What is Wusage?
  2. How do I view my Visitor Stats?
  3. What do the terms in Wusage refer to?
  4. Where can I find more information about Wusage?
  5. What are Referrer Logs?
  6. How do I view Referrer Logs?
  7. What are and how to view Raw Data Logs
  8. What are and how to view Error Logs
  9. How to Check Traffic/Bandwidth Used
  10. How to Check Disk Space Used

Wusage Site Stats
What is Wusage?
Wusage is a statistics system that helps you determine the true impact of your web server. By measuring the popularity of your documents, as well as identifying the sites that access your server most often, Wusage provides valuable marketing information. By determining the paths your users follow and analyzing the sites from which they come, Wusage helps you find out which outside sites are most important to you. Practically all organizations, whether commercial, educational or nonprofit, need solid numbers to make credible claims about the World Wide Web. Wusage fills that need. 

How do I view my Visitor Stats?
Go to your Webcontrol. Once logged in, click on: "Site Reports", "Webserver".  Wusage can also be accessed by typing in your web browser:

The web page displayed will contain all the statistics for your domain for the previous months. The page will also contain a Weekly Reports link which, when accessed, will provide much more detailed statistics including pie charts and graphs. These reports are automatically updated for you daily and are always stored in the same place for easy comparison. 

If you would like to see domain names in your stats rather than just IP numbers, put an empty text file in your wusage directory called dns (no extension). This will act as a switch, and reverse authentication will be activated for the domain.

What do the terms in Wusage refer to?

An "access" represents the download of one "element" of your web site. Elements include the HTML document itself plus all associated images. Example: If your web page includes 5 images, each time someone views that web page, it will contribute 6 accesses (1 for your web page plus 1 for each of the 5 images.) In the tables above, the Overall Access statistics count all elements on all of your web pages. Home Page Accesses count only the HTML document associated with your default home page.

"Bytes" measures the bandwidth consumed by your web site. An image on your web page that is 25 kB in size will contribute 25,000 bytes each time someone views that page.

agents: An "agent," or user agent, is a web browser or other program used to access your web server. Most user agents are web browsers such as Microsoft Internet Explorer and Netscape Navigator, but a significant number are automated Internet-indexing programs, such as Altavista.

trail: A "trail" is a unique path among the documents on the web server, followed by one or more visitors to the web server. Every visit to the web server follows a trail. Commonly followed trails represent useful information about the preferred routes that your visitors follow. 

visit: A "visit" consists of one or more accesses made by the same visitor, with no more than a certain time interval between accesses.

The Calendar of Reports Page

The first page that you see when accessing your WUSAGE page contains monthly calendars. Click on any given month or week to view current web stats. Clicking on "Cumulative Summary Report" will list total stats that have been recorded for your website.
Clicking on the Links on the right frame will generate more detailed access information
If you have extended referral logs installed on your account, WUSAGE will report the URLs of the pages your visitors are viewing immediately before coming to your site. This information lets you know what other web sites and search engines are linking to yours.

If a visitor attempts to browse a page on your site that does not exist, a 404 File Not Found Error is generated. This error could result because the visitor mistyped the URL, because you have a broken link somewhere in your web site, or because some browsers and search engines look for certain files automatically. This section tells you what pages are generating the 404 error.

There are at least two files that appear frequently in this report. These are files that search engines and browsers look for automatically: 

The robots.txt file is part of the robots exclusion standard. You can use this file to control how search engine "robots" spider your web site. 
This is a file used by later versions of Microsoft's Internet Explorer web browser. Internet Explorer allows you to customize the icon that appears in the visitors "Favorites" list when they bookmark your site. 
The appearance of these files in your "Not Found" statistics is not cause for alarm. Your web site will function perfectly without them. 
Accesses by Result Code
The Apache web server generates a "result code" each time a visitor calls a URL from your site.

Where can I find more information about Wusage?
Go to the online manual at Keep in mind, because we run Wusage in a shared hosting environment, and you should only be looking at the information pertaining to the Wusage config file for generating reports.

What are Referrer Logs?
Referrer logs are extra entries in your access-log file telling you what site your visitor came from. Referrer logs will tell you exactly where the visitor came from (e.g. Search Engine with the keywords used to find your site).

How do I view Referrer Logs?
Referrer Logs become part of your Wusage Site Stats.You will see a link for Top Referring URLs and Top Referring Sites. 

Raw Data Logs
Go to your Webcontrol. Once logged in, click on: "Site Reports", "Raw Access Logs". The file will show what pages were accessed, where the visitor came from, the dates and times of each visit, etc. This file is purged every 7 days.

Error Logs
Go to your Webcontrol. Once logged in, click on: "Site Reports", "Error Logs". The file will show errors that may have occurred when a web page on your site was accessed. This file is purged every 7 days.

How To Check Traffic/Bandwidth Used
You can get a very close estimate on total traffic used for any given month by clicking on the current month (calendars are accessible when you first access your wusage page).
04 01 02
05 03 04 05 06 07 08 09
06 10 11 12 13 14 15 16
07 17 18 19 20 21 22 23
08 24 25 26 27 28

Example Output

Month of 2/1/2002 to 2/28/2002

Important Totals
Item Accesses Bytes Visits Charts
Overall Accesses 359,458 545,024,666 15,273 View Chart
Home Page Accesses 3,234 45,244,141 5,832 View Chart

The user above has used a total of 545,024.666 Bytes of Bandwidth. To calculate usage in Gigs, move the decimal over to the left 9 places: 545,024.666 Bytes = .54 Gigs (just over 1/2 Gig Used).

Another Example:
Item Accesses Bytes Visits Charts
Overall Accesses 250,557 1,788,096,298 7,155 View Chart
Home Page Accesses 2,669 39,858,330 2,059 View Chart

The user above has used a total of 1,788,096.298 Bytes of Bandwidth. To calculate usage in Gigs, move the decimal over to the left 9 places: 1,788,096.298 Bytes = 1.78 Gigs (just over 1 3/4 Gigs Used).

Your Wusage stats and accesses are updated once per day.

How To Check Disk Space Used

The easiest way to check disk space used is by logging into your webcontrol panel:
When you first login you'll be in the Site Summary Page, "Disk Space Used"

To check disk and file quota with telnet, type: 

quota -g
The command returns the following data: 

halo: quota -g
Disk quotas for group hostforyougrp (gid 760):

Filesystem blocks quota limit grace files quota limit grace
/dev/hda7 952 300000 310000 42 15000 15100
/dev/hda6 103973 300000 310000 8446 15000 15100

One "block" = 1 kilobyte, or 1,000 bytes of data. The entries in the "filesystem" column indicate that two system areas - named hda7 and hda6 - are allocated to the account. 

The next four columns - blocks, quota, limit, and grace - refer to the total space used and allowed in blocks. "blocks" represents current usage; "quota" indicates allocated usage; "limit" tells you how much storage you can use before you receive an error; and "grace" is unused on our system. For this particular account, a total of 300 megabytes of storage space are allocated, with a total of approximately 105 mB (103,973 + 952 blocks) currently used.

The last four columns refer to the number of individual files used and allowed. We allocate 5000 files per every 100 mB of data, so this account has a total allocation of 15,000 files, with 8,446 in use.

www Directory Space Usage

To see space reports for the files and subdirectories contained within your www directory, type the following command at the UNIX prompt: du -sc /home/www/yourdomain (where yourdomain is your domain name without the extension.

This returns the total number of blocks used in your www directory. Multiply the result by 1,000 to get total megabytes used.

Home Directory Space Usage

To check how much space is being used by files in your home directory, type the following command at the UNIX prompt: du -sc /home/yourdomain