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Frequently Asked Questions
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General FAQs

1. Can I access my domain address with or without the "www"?
Yes. You will be able to access your domain address with or without the "www" in front of it. Example: [http://www.yourdomain.com] or [http://yourdomain.com] is acceptable.

2. Can you host any domain?
Yes. We can house any valid domain extension.

3. Can additional domains point to a directory within my primary account?
Yes, this is available depending on your account type. This is called "Redirected URL". There is a small additional setup fee for each additional domain.  Each Redirected URL can appear as a separate and unique web site to your web visitors, yet you only have one web account to manage and maintain. 

4. Can I have additional domains pointing to the same index page as my primary domain?
Yes. This is referred to as "parking additional domains". There is a small additional setup fee for each additional domain. This is a great way to expand the marketing of your business.

5. How can I change my domain name?
The IP number, file structure, paths for the scripts, etc. are all setup for that particular domain name. You will need to close your existing account and open a new one with the new domain name.

6. What if the monthly traffic is exceeded?
We monitor usage on a weekly basis. You will be notified ahead of time if it looks like you will exceed the limit.

8. Why do some companies offer unlimited data transfer/traffic? Why don't you?
Beware of those offering unlimited traffic. Unregulated traffic, especially when streaming audio is allowed, can be very taxing on a server causing slow response times and just poor system performance. To accommodate such traffic, a provider would need to increase the number of T3 lines. This, of course, is expensive and those costs would need to be passed on to the consumer.

7. What is the storage limit on the e-mail accounts?
Each POP account allows up to 5 megs data.

8. Are the servers setup to play Flash files (swf)?
Yes.

9. Are Java Servlets supported?
No, we do not support Java Servlets; however, we DO support Java Applets.