Initial Setup
In order for your domain to point
to your new server, it will require that you modify your name servers with
your domain registrar. (Name servers are sent in an email at inital setup).
You will be given a temporary IP# with which you can use to upload your
files while waiting for your domain to point to your new server.
Your
Nameservers:
If you opt to have your own nameservers,
(ns.yourdomain.com and ns2.yourdomain.com) make sure to register your name
servers with your domain registrar. Be certain to use the correct IPs for
your nameservers that we provided you in the confirmation of setup email.
The most
common error on this step is for someone to just update their domain registration
to use these nameservers. Make sure you are creating the nameservers, not
just pointing the domain to them.
Once your registrar completes the
creation of your nameservers, they will be active in approximately 48-72
hours.
Note: Most Registrars now have online
instructions on their website or after you log into your account, for setting
up their domain as nameservers.
If you registered your domain with
us, just let our support team know and they can register your nameservers
for you.
To access CPanel (End User Manager)
use this URL:
http://207.44.246.82/cpanel
To access your WHM (Web Host Manager)
use this URL http://207.44.246.82/whm
You will be prompted for your
username and passwod. This is the same username/password used to
login to your account via ftp, telnet, or ssh.
Once your domain is pointing to the
server, you can replace the IP#'s with your domain name.
Creating
Web Hosting Packages
The following instructions will guide
you through creating your Web Hosting Packages. Select the ‘Add a NewPackage’
option in WHM and enter the account details in the following fields.
Package Name - This will be
the Name of your web hosting package. Ex: Ultra200
Quota
- Enter the hard disk space you would like to allocate this package in
Megabytes (MB).
Max
FTP Accounts - This is the limit put on the number of FTP accounts
that your accounts of this package type can create in cpanel.
Max
Email Accounts - This is a limit on the number of POP accounts that
accounts of this package can create in cpanel.
Max
Email Lists - This is a limit on the number of mailing lists that accounts
of this package can create in cpanel.
Max SQL Databases - This is
a limit on the number of MySQL databases that accounts of this package
can create in cpanel.
Max
Sub Domains - This is a limit on the number of Sub Domains that accounts
of this package can create in cpanel.
Cgi
Access - Check this box if you wish to allow CGI (Common Gateway Interface)
script execution for this package. This should be selected for most packages.
FrontPage
Extensions -Check this box if you wish to install the FrontPage Extensions
on this plan. Be sure that you really plan on using FrontPage if you select
this feature.
Note: We recommend setting up your
packages without extensions. If you client does require them you can install
them by clicking on "Install FrontPage
Web Extensions" after you have set up their
hosting account.
Bandwidth
Limit - Enter the amount of bandwidth you want to restrict this package
to.. Once this limit is reached, the website will display a white page
with a message that this account has exceeded it’s bandwidth limit. For
example, if you wanted to restrict this account to 5GB (Gigabytes) you
would enter 5000 (this field expects MB).
Setting Up an Account
Domain
Enter the domain name in this field.
If my domain was ‘onlinemalls.com’ I would enter ‘onlinemalls.com’ in this
field. Do not put the ‘www’ prefix, as this will prevent the account from
being created correctly. Also make sure you leave NO spaces between your
domain name and the beginning and end of the field.
Username
This field will be automatically generated
by WHM using the first 8 characters of your domain name.
Password
Enter any combination of alphanumeric
characters in this field. This will be the account password used to access
cpanel, ftp, email etc.
FrontPage
Extensions
Check this box if you wish to install
the FrontPage Extensions on this account. Be sure that you really plan
on using FrontPage if you select this feature.
Package
You should have created your predefined
your packages using the instructions above. You use this dropdown
menu to select that package this will automatically fill many
of the required fields.
FTP Password
Syncing
If you just created an account and for
some reason and are unable to login via ftp with the username/password
you just assigned to this account, select the ‘Synchronize FTP Passwords’
menu option. This updates the ProFTP password file with the system wide
password file. Then try to login again making sure you are entering
the correct username/password.
NOTE: Usernames and passwords are case
sensitive on Linux/Unix servers.
SMTP Authentication
All of our servers require that a user
authenticate before an email is sent. Most email clients such as Outlook
Express, Eudora, and Outlook support SMTP authentication. You should be
using the same username/password to send email as you do to check email.
Accessing
Websites Before Domain is Active
This can be accomplished by simply entering
the IP address: 207.44.246.82 followed by /~username/ into the ‘Address’
bar of your browser.
http://207.44.246.82/~username/
(username is the 1st 8 digits
of your domain name, don't forget to add the trailing slash "/")
Another method is using any domain
currently on the server and appending the username to the end of it as
follows:
http://domain.com/~username/
(username is the 1st 8 digits of your
domain name, don't forget to add the trailing slash "/")
You can use this method for ALL accounts
on the server. This provides a way to view websites immediately after creation
without having to wait for the domain to become active.
Subdomains
In order for an account to have the ability
to create subdomains, you must enable subdomains on that account in your
WHM. Select the ‘Disable or Enable Subdomains Per Account’ menu option
in WHM, then select the domain.
Email
The most commonly asked question regarding
email is the username format expected by our servers. This is how it works:
- The username format user@yourdomain.com
is required for all accounts except for the original default ‘catch all’
POP account. The username for this ‘catch all’ account is the same username
used to access cpanel, ftp, or ssh. It is the username of your hosting
account.
- Any subsequent or additional POP
accounts created in cpanel MUST have the user@yourdomain.com format, otherwise
you will not successfully authenticate, and you will continue to be prompted
for a username and password.
This is the most common error by
the end user and can be easily avoided if you understand the correct format
and pass this information on to your users.
Shared Secure Server (SSL)
With SSL access, you can take sensitive
information over the web securely. To call your page through the secure
server, use
the following url:
https://secure.fasterdns.net/~username/name-of-your-form.htm
The "username" is the 1st eight digits
of your domain name (i.e., the username for fred.com is: fred). |
